FAQ

Mink Lashes

What is magnetic lashes?

Magnetic lashes are a new type of false eyelashes that use magnetic technology to stick to the natural lashes. This new type of false eyelashes is made of high quality mink fur,the magnetic lashes are more natural than traditional false eyelashes.

Are silk lashes really made of silk?

Silk lashes, the use of the term “silk” is not a completely accurate for this type of lash, since most silk lash extensions are not made of 100% silk but rather a combination of material that gives these lashes a silky and shiny appearance and semi-gloss finish coveted by most customers.

Can you wash mink lashes?

You can wash your mink lashes with baby shampoo. This will help keep them looking and feeling soft, but it’s not recommended for use on the strip itself.

Baby shampoo is gentle enough to wash the strip with, but if you have sensitive skin or are prone to allergic reactions there are other options available!

How to apply mink lashes?

Step 1 Trim the mink lashes band so it fits your eye.
Step 2 Bend the mink eyelashes in a curved shape repeatedly to shade it in the shade of your eye. Make sure it’s nice and curved.
Step 3 Apply glue wait 1-2 min until tacky.
Step 4 Put on with your fingers as best you can. Push down the ends with tweezers carefully till they stick.

How to remove mink eyelashes?

Step 1: Once you receive your new pair of mink eyelashes, immediately follow the included instructions for eyelash care and removal.

Step 2: To remove them, slowly lift the band at the inner corner of your eye and pull them off using the base. Never tug at the lashes themselves, as this may damage them.

Step 3: Repeat for the other eye.

Step 4: Store in your lashes' original case or something similar that helps keep them clean and safe!

Will Eyelash Extensions Make Your Real Lashes Fall Out?

When an extension is too long and too thick for your natural lashes to support, your natural lashes may shed prematurely, causing your natural lashes to be thinner over time.

If you have extensions that are too long, they can put stress on the natural lashes that are closest to the extension. If this happens, these natural lashes will shed prematurely. This can cause your natural eyelashes to be thinner over time.

 

Shipping&Order

When Will My Order Ship?

Orders are usually processed and shipped within 3~5 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. T-E-Mart reserves the right to deny any return request.

Payment

What Methods of Payment Do You Accept?

We accept Paypal & Credit Cards: Visa, MasterCard, Shop pay, AMEX, Apple play, Google Play